| school year | 94 |
| Title (title) | “Service failures, restaurant settings, and complaining behaviors“ |
| Seminar name | APTA Conference (The Asia Pacific Tourism Association), 12th Annual Conference |
| Meeting start time | 2006-06-26 00:00:00 |
| Event end date | 2006-06-29 00:00:00 |
| Published year | 2006 |
| Meeting place | NATTWN |
| Author Chinese name | 掌慶琳 |
| Author English name | |
| Author type | First Author |
