| school year | 99 |
| Journal level | SSCI, |
| Title (title) | Dining Occasions, service failures and customer complaint behaviours: An empirical assessment. |
| Journal Name | International Journal of Tourism Research |
| Published year | 2011 |
| Publication month | 1 |
| Publication style | Paper |
| Number of volumes | 14 |
| Number of periods | |
| Author Chinese name | 掌慶琳 |
| Author English name | |
| Author type | First Author |
